8 September 2015
With us it's personal! In the context of our "It's the people who make Rompa" web section, we would like to introduce another colleague to you. Meet Martijn Jansen, our international Sales & Marketing Manager.
1. Who are you, in a nutshell, and what is your position at the Rompa Group?
“I am Martijn Jansen, working for many years in the plastics industry. Originally in technical related jobs, but soon I found out my strength is at a commercial level. I have been international Sales & Marketing Manager at the Rompa Group for 3 years now. From the headoffice in the Netherlands I travel the world frequently to maintain relationships with our customers and oversees locations ánd to search for new business. On a personal level I am a proud father of a son, socially concerned and trying to do as much as possible with family and friends; especially since I am 'on the road' quite a bit.”
2. Please tell me how a typical day at the office looks like. What do you do and who do you speak?
“A typical day at the Rompa Group? That does not exist. After my foreign business trips, my day is about reconnecting with colleagues, checking lots of emails, taking care of prospect follow-ups, dealing with agreements I made with our oversees locations, analyzing sales statistics, and so on... And when I have to go out on a business trip again, well...then I fly from A to B to C and back again to A. During my contacts with 'old' customers I want to find out how satisfied they are with the products we make and whether there might be things we could improve. Contacts with new customers are an enormous interesting challenge because I start from scratch, most of the times: what does he need, for which markets, how should the plastics product look like, in which plant are we going to produce it... In other words, from the first contact, through the design phase, till ‘product finished' and the years after, I am constantly in touch with the (new) customer.”
3. When (in what phase) exactly do you come along in Rompa’s business processes?
“As I said before, right from the start. I do the initial contacts with prospects and try to find out, as much as possible, how Rompa can contribute. Creating a good relationship is essential in this matter. That every plastics supplier wants the best of the best for their customers seems to be a prerequisite. However, it is about that little bit extra, the connection, mutual trust, which makes a prospect decide to do business with a certain company.”
4. What do you contribute to the company?
“In a nutshell, maintaining relationships with our esteemed customers, so they will stay with us, and bring in prospects. Besides that I check out, from a marketing perspective, developments in the market and what effect it will have on Rompa's business processes.”
5. How do you stay ahead in your line of work and how do you stay inspired?
“Sincere interest in people and their whishes. Besides that, not being lazy but eager. In other words; seize opportunities that come by. And to stay ahead on a technical level, I read a lot. Rompa also offers possibilities to study to maintain up to date. Recently I got my Lean Six Sigma Yellow Belt. I'm so proud of that!”
6. What makes Rompa…. Rompa? In other words, what makes Rompa unique in the plastics industry?
“We look beyond the product. Quality is not only about the fact if a product meets all requirements, but also about the fact if the co-operation, service, distribution and follow-up are more than 100%. Customers demand suppliers who listen, think along and even think ahead. That little bit extra is our strength.”
7. Where do you see yourself 5 years from now?
“Still at the Rompa Group. Recently we started a challenging joint venture with a company on the American continent. I expect that this will offer us interesting opportunities. But in the Far East as well; we are constantly improving and discovering new markets. Yes, Rompa has grown a lot the last couple of years, so for now there is still lots for me to do.”
8. Who is your example, your role model?
“I am especially impressed by self-made persons who started up fantastic companies, who are extremely successful and who are able to do something back for society on every possible level. People like Richard Branson for example.”
9. What is your personal / business motto?
“Anything is possible”